Mandalay Cloud Privacy Policy
Smart Hosting for Smart Businesses.

Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

Mandalay Cloud is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our services.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, email address, phone number, billing address, and payment details when you sign up for our services.

b. Account and Usage Information

Login credentials, IP address, browser type, operating system, and activity logs related to our services.

c. Communication Data

Correspondence through emails, chat, or customer support inquiries.

d. Cookies and Tracking Technologies

Data collected via cookies, web beacons, or similar technologies to improve our website and services.

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2. How We Use Your Information

We use your information for the following purposes:

Service Delivery: To set up and manage your account, provide hosting services, and process payments.

Customer Support: To respond to inquiries and resolve issues.

Security: To detect, prevent, and respond to fraud, unauthorized activities, or violations of our policies.

Marketing: To send promotional emails or offers (you can opt-out at any time).

Legal Compliance: To comply with applicable laws and enforce our Terms of Service.

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3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following cases:

Service Providers: With third-party vendors (e.g., payment processors, data storage providers) to deliver our services.

Legal Requirements: When required by law or in response to valid legal requests (e.g., court orders).

Business Transfers: If Mandalay Cloud is involved in a merger, acquisition, or asset sale.

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4. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Once data is no longer needed, it is securely deleted or anonymized.

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5. Data Security

We implement technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no system is 100% secure. By using our services, you acknowledge and accept this risk.

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6. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access: Request a copy of your personal data.

Correction: Update or correct inaccurate information.

Deletion: Request deletion of your data, subject to legal obligations.

Objection: Object to processing your data for certain purposes.

Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at hello@mandalay.cloud.

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7. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your user experience. You can manage cookie preferences through your browser settings.

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8. International Data Transfers

If you access our services outside of Myanmar, your data may be transferred to and processed in Myanmar. We ensure that appropriate safeguards are in place for such transfers.

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9. Changes to this Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review it regularly. Significant changes will be communicated via email or a notice on our website.

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10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: hello@mandalay.cloud